7.0 Introduction to E-Mail, Social Networking and e-Governance

7.1 E-Mail

• 7.1.1 Structure of E-Mail
• 7.1.2 Features of E-Mail
• 7.1.3 Uses of E-Mail
• 7.1.4 Opening an E-Mail Account
• 7.1.5 Creating an E-Mail Account
• 7.1.6 Logging in to E-Mail

7.2 Mailbox

• 7.2.1 Inbox
• 7.2.2 Outbox
• 7.2.3 Sent Mail
• 7.2.4 Drafts
• 7.2.5 Spam
• 7.2.6 Trash / Bin

7.3 Using E-Mail

• 7.3.1 Creating and Sending a New E-Mail
• 7.3.2 To, Cc and Bcc
• 7.3.3 Subject of E-Mail
• 7.3.4 Replying to an E-Mail Message
• 7.3.5 Forwarding an E-Mail Message
• 7.3.6 Deleting an E-Mail
• 7.3.7 Searching E-Mails
• 7.3.8 Attaching Files with E-Mail
• 7.3.9 Downloading E-Mail Attachments
• 7.3.10 Email Signature

7.4 Social Networking

• 7.4.1 Introduction to Social Networking
• 7.4.2 Features of Social Networking
• 7.4.3 Uses of Social Networking
• 7.4.4 Advantages and Disadvantages
• 7.4.5 Social Networking Safety and Privacy

7.5 Popular Social Networking Platforms

• 7.5.1 Facebook
• 7.5.2 Twitter / X
• 7.5.3 LinkedIn
• 7.5.4 Instagram

7.6 Instant Messaging

• 7.6.1 Introduction to Instant Messaging
• 7.6.2 WhatsApp
• 7.6.3 Facebook Messenger
• 7.6.4 Telegram
• 7.6.5 Features and Uses of Instant Messaging

7.7 Introduction to Blogs

• 7.7.1 Meaning of Blog
• 7.7.2 Features of Blog
• 7.7.3 Uses of Blog
• 7.7.4 Types of Blog
• 7.7.5 Creating and Publishing a Blog

7.8 Basics of E-Commerce

• 7.8.1 Introduction to E-Commerce
• 7.8.2 Features of E-Commerce
• 7.8.3 Types of E-Commerce
• 7.8.4 Online Shopping
• 7.8.5 Online Payment
• 7.8.6 Advantages and Disadvantages of E-Commerce
• 7.8.7 Safety while Using E-Commerce

7.9 Netiquettes

• 7.9.1 Introduction to Netiquettes
• 7.9.2 Rules of Netiquettes
• 7.9.3 E-Mail Netiquettes
• 7.9.4 Social Networking Netiquettes
• 7.9.5 Safe and Responsible Internet Usage

7.10 e-Governance

• 7.10.1 Introduction to e-Governance
• 7.10.2 Objectives of e-Governance
• 7.10.3 Features of e-Governance
• 7.10.4 Benefits of e-Governance
• 7.10.5 e-Governance Services in India

7.11 Railway Reservation

• 7.11.1 Introduction to Online Railway Reservation
• 7.11.2 Railway Ticket Booking
• 7.11.3 Checking Train Availability
• 7.11.4 Checking PNR Status

7.12 Passport Services

• 7.12.1 Introduction to Passport Services
• 7.12.2 Online Passport Application
• 7.12.3 Passport Appointment
• 7.12.4 Passport Application Status

7.13 eHospital ORS

• 7.13.1 Introduction to eHospital ORS
• 7.13.2 Online Hospital Appointment
• 7.13.3 Hospital and Doctor Search
• 7.13.4 Online Appointment Status

7.14 UMANG App

• 7.14.1 Introduction to UMANG App
• 7.14.2 Features of UMANG
• 7.14.3 Registration and Login
• 7.14.4 Accessing e-Governance Services on Mobile
• 7.14.5 Important Services Available on UMANG

7.15 Digital Locker DigiLocker

• 7.15.1 Introduction to DigiLocker
• 7.15.2 Features of DigiLocker
• 7.15.3 Registration and Login
• 7.15.4 Uploading and Storing Documents
• 7.15.5 Accessing Digital Documents
• 7.15.6 Benefits of DigiLocker

7.16 Important E-Mail, Social Networking and e-Governance Terms